How to Change PSN Password Without Date of Birth – A Step-by-Step Guide

Changing your PSN password without your date of birth may seem like a tricky task, but it’s quite doable! If you’ve forgotten or don’t have access to your birth date information, you can still reset your password and regain access to your PlayStation Network account. Let’s dive into how you can do this without breaking a sweat.

Step by Step Tutorial: Changing PSN Password without Date of Birth

Before we jump into the steps, it’s important to understand why we’re doing this. Sometimes, you might forget the birth date you used when setting up your PSN account, or you might have entered a fake date that you can’t remember. Whatever the reason, these steps will help you reset your password and get back to gaming.

Step 1: Contact PlayStation Support

Reach out to PlayStation Support through their official website or helpline.

PlayStation Support is your first point of contact when you need to reset your password without your date of birth. They are available to help you recover your account, but be prepared to provide some proof of identity or account ownership.

Step 2: Verify Your Identity

Provide necessary details to verify that you are the account owner.

This might include answering security questions, providing your PSN account email, or any past purchase receipts associated with your account. The support team will need to ensure that you’re the legitimate owner before they can assist you with resetting your password.

Step 3: Follow the Provided Instructions

Once your identity is verified, follow the instructions given by the PlayStation Support team.

The support team may give you a temporary password or send you a password reset link to your email. Make sure to follow their instructions carefully to successfully reset your password.

Step 4: Set a New Password

Choose a new password for your PSN account.

Make sure your new password is strong and unique. It should be a mix of letters, numbers, and symbols to ensure better security for your account.

After completing these steps, you’ll have successfully reset your PSN password without needing to use your date of birth. You can now access your account, make purchases, and jump back into your favorite games.

Tips: Changing PSN Password without Date of Birth

  • Always keep your account details, especially your date of birth, in a safe place.
  • Regularly update your security information to avoid future inconveniences.
  • Use a strong and unique password for your PSN account to ensure maximum security.
  • Enable two-factor authentication for an added layer of protection.
  • If possible, link your PSN account to a mobile number for easier recovery options.

Frequently Asked Questions

Why can’t I reset my password with my date of birth?

There could be several reasons, including entering the wrong date of birth or the information not matching the records. In such cases, contacting PlayStation Support is your best bet.

Can I change my PSN password on my PlayStation console?

Yes, you can change your PSN password directly on your console if you know your current password. However, without your date of birth, you’ll need to follow the steps outlined above.

What should I do if I can’t reach PlayStation Support?

Keep trying to contact them through different channels, such as their official website, helpline, or social media accounts. Their support team is usually responsive.

How long does it take to reset the password without a date of birth?

The time can vary depending on how quickly you can provide the necessary verification details. Generally, it shouldn’t take more than a few days.

What information will PlayStation Support ask for?

PlayStation Support may ask for your PSN ID, email, past purchase receipts, or answers to security questions to verify your identity.


  1. Contact PlayStation Support.
  2. Verify your identity.
  3. Follow the provided instructions.
  4. Set a new password.


In conclusion, while forgetting your date of birth linked to your PSN account can be frustrating, it’s not the end of the world. By contacting PlayStation Support and verifying your identity, you can easily reset your password and regain access to your account. Remember to use a strong, unique password and keep your account information updated to avoid similar issues in the future. With your password reset, you can now continue enjoying all the services and games the PlayStation Network offers without any further hiccups. Whether you’re a seasoned gamer or new to the Sony ecosystem, this guide on how to change PSN password without date of birth should steer you in the right direction. Happy gaming!